Our comprehensive suite of services is designed to provide you with the most efficient and effective information capture, processing, and management solutions available. With our help, you can rest assured that your practice is operating at peak efficiency, and you're able to focus on providing the best care possible for your patients.
Our tailored services include demographic, charge, and dictated report interfaces to ensure comprehensive information capture. We provide monthly charge and accession reconciliation and have certified coders to handle procedure and diagnosis coding. Our claims scrubbing and immediate filing of clean claims reduce the risk of claim rejections and denials.
Our team is always available to provide rapid feedback on documentation questions and suggestions. We offer payment and EOB posting, accounts receivable management, and denial management and reporting. Our expected payment system ensures you receive full payment from payors by monitoring and following up on payor underpayments.
We also provide patient billing and statement processing and a web portal for patients. Our services include accounts receivable management and follow-up, referral to collections agency, posting of collections received, and a formal refund process. We offer comprehensive daily, weekly, and monthly reporting with anytime, anywhere access to the Info Edge dashboard and all reports, including ad-hoc reports (web-based).
We also provide payor enrollment (credentialing) services and managed care contracting services. Our formal, comprehensive compliance program ensures that your practice is always in compliance with state and federal regulations. We offer regular physician education on documentation and related matters to keep your staff up to date with the latest practices.
Our Client management and support ensures that you have a partner who is always available to help you solve any problems. Lastly, we offer EHR software for notes and a backup system to ensure your practice is fully optimized.
We are confident that our services will help you take your practice to the next level. Contact us today to learn more about how we can help you streamline your operations and improve your bottom line.
"We have a proven track record of delivering results. We don't get paid unless you get paid. Claims are always filed promptly, usually on the same day they are received. All Medicare claims and most insurance claims are filed electronically for faster processing. You will receive all payments at your office, and we will bill you at the end of each month for our commission. We receive all Medicare and commercial EOBs and then forward them to you. Secondary claims are filed as soon as the primary response is posted. If a problem can't be solved, we will notify you immediately. We handle all Medicare redetermination requests at no additional charge. We extensively follow up on all claims, so you no longer have to guess the status of your claim. We work on two accounts receivable reports monthly to follow up on all outstanding claims. After all insurance parties have responded, we will bill your patients for any remaining balances. No one can beat our follow-up process on outstanding claims. We don't give up on a claim and ensure it gets completed or paid.
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