FAQs

How quickly can we get set up?

This answer depends on which insurance carriers you are currently contracted with, but in most cases, we can get completely set up and begin filing claims for you in 2-5 business days.

Do I have to be contracted with all insurance companies for you to submit claims to them?

No, many plans do not require you to be in-network. Large plans like Medicare, Medicaid, and most HMOs need a provider contract to process your claims.

How am I billed for your services?

We will send you an invoice for our commission on the total collected along with an activity report at the end of each month. 

After all insurance parties have responded, and there is still a remaining balance, then what happens?

We will bill the patient for you for three consecutive months, and if there is no response from the patient, we will offer to forward the account to a collection service. Medbill123 will send the account for you so that you don't have to do anything. 

Will I have a direct person contact me if I need to ask more questions?

Of course, a team member from our company will call you and walk you through every step; we are transparent and always give you the information you need.